Common
Questions
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Once you’ve chosen your plan, we’ll get you set up on your own Trello board within one business day. You’ll receive an email invite—just accept it, and you’re all set
Further instructions on how to use Trello board will be found on the board itself
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Creative briefs are submitted using a step-by-step brief intake form on Trello that will be provided by us
It takes about 15 minutes to complete -
We don’t provide this service, but we would be happy to recommend some brand strategists we trust
Email us here for more information -
Depending on the plan you choose, you can get a playbook in as little as two weeks form when you submit your brief. See plans
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We design in Canva and Figma
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Inside your Trello board, we have a section dedicated to feedback
We will use this space to communicate and gather all feedback
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Visual Assignment™ does not cover the following briefs:
Complex packaging, document design (annual reports, medical forms, etc.) long form print documents (books, magazines, etc.) -
Our playbooks are comprehensive and detailed guides that require internal teams or external partners to execute the production deliverables
If you need help with production, we’d be happy to recommend some production studios
Email us here for more information. -
We take great pride in the quality of our work, and your satisfaction is our top priority
To ensure we are meeting your expectations, we use a step-by-step collaborative workflow with weekly check-ins
Each check-in has a feedback section to make any necessary adjustments along the way. This approach has proven to deliver exceptional results
See how we can create your playbook
Schedule a free 30-min strategy call